Frequently Asked Questions

For all of your questions and user support, visit our Help Center

What is Elemind and how does it help you fall asleep faster?

Elemind is Neurotechnology for sleep in a headband that is safe to wear and use every night. Elemind measures EEG brain signals to read and instantly respond to your individual brainwaves and works naturally to direct your brain out of wakeful patterns into a deeper-sleep on-demand. It helps you fall asleep faster and have deeper, more efficient sleep.

Will Elemind help me fall back to sleep if I wake up in the middle of the night? 

With Elemind, you can restart sleep if you wake up. You can tap the “go back to sleep” button in the app to restart your session, or tap the action button once on the bottom of your headband. 

How does Elemind’s neuromodulation work?

Elemind’s patented technology rapidly and accurately measures EEG brain signals and instantly delivers precise acoustic feedback, custom-tailored to your brain’s own natural rhythms. Like a noise cancellation system for the brain, Elemind interrupts the brainwaves that keep you awake and boosts the waves that keep you in deep sleep, quieting your brain and allowing you to fall asleep fast.

Is Elemind’s headband comfortable in every sleeping position?

Yes. Elemind’s headband has been constructed with plush fabric and pillowy foam. It’s soft, cushioned, flexible, and is comfortable to wear in every sleeping position - including side and stomach sleepers.

Is Elemind drug free and safe to use every night?

Yes. Elemind uses sound to help accelerate sleep onset, which is both chemical free and safe to use for any length of time.

Is Elemind clinically studied?

Elemind is backed by 5 years of research, testing, and clinical trials. It is clinically shown to help people fall asleep significantly faster and improve sleep efficiency. In clinical studies, 76% of people fell asleep faster with Elemind, on average 48% faster, and up to 74% faster.

Who is in control of the Elemind headband?

You as the user are in full control of the Elemind headband. You can start and stop your session at any time.

What are Elemind's sleep sounds and what do they do? Are they audible to others that I might be sleeping next to?

Unlike other wearable sleep devices, Elemind is not using sound to calm you or lull you into sleep. Instead, acoustic waves are being used to intercept your brainwaves at precise times to move your waves from wakeful to restful patterns. Elemind’s acoustic signals are delivered via bone conduction transducers on the forehead, and are only audible to the person wearing the headband. Elemind’s acoustic waves will shut off once you are asleep.

How does Elemind leverage AI?

Elemind’s breakthrough algorithm is enhanced by AI to track and customize around your brain’s unique wave pattern. It learns about your sleep and actively adjusts to optimize your sleep. The more you sleep with Elemind, the more customized your experience will be.

Can I use Elemind if I take other Rx or OTC sleep aids?

Yes, Elemind is drug free and is safe to use in combination with other sleep aids.

Can I wear an eye mask with Elemind?

Yes, but be sure to wear it over your Elemind headband as opposed to under it. The headband uses EEG technology to detect your brainwaves through skin contact - so maintaining skin contact between the headband and your skin is paramount. Feel free to wear any eye mask OVER your headband, provided you are maintaining contact between the headband and your skin

Is my data private?

Yes. Any data we collect is used to provide you with insights into your own health, whether now or in the future. Elemind does not sell personally identified information to third parties. All data collected will be anonymized and kept private. We also always give our users the agency to opt in or out of data collection.

Who can use Elemind?

Elemind is intended for individuals ages 13 and older who want to enhance their sleep performance naturally.

Elemind’s product has an auditory component and at this time, will not function effectively for people who are severely hearing impaired. For Elemind to work, you need to be able to hear the subtle audio waves it delivers.

Please consult your physician if you have any questions on the safety and use of neurostimulation with any other pre-existing medical conditions.

Can I wear Elemind with a CPAP?

Yes, so long as it does not interfere with your specific CPAP configuration. Please consult your physician if you have any questions on the safety and use of Elemind with your CPAP.

Can I wear Elemind with earplugs?

Yes. Elemind’s sound is transmitted through the forehead, so you’ll be able to hear it even with earplugs in.

Can I listen to music or watch TV while wearing Elemind?

No. For Elemind to work, there must be no tv or music on in the background. If you’re in a noisy environment (like an airplane) and this is unavoidable, wear earplugs.

Can I wear Elemind on a plane?

Yes, but we recommend you wear earplugs or noise-canceling earbuds simultaneously so that you can hear Elemind’s quiet acoustic stimulation over the sound of the plane, through the bone conduction transducer on the forehead.

Can I use Elemind to nap?

Yes. Elemind can be used to fall asleep at any time of day or night, but works best when you are tired and actively trying to sleep or nap.

Will Elemind fit my head?

Elemind is designed to fit greater than the smallest 1% of female head sizes and less than the largest 99% of male head sizes (between 46 cm to 66cm circumference). Elemind’s headband is adjustable, and comes with a small, medium, and large strap to fit the vast majority of head shapes and sizes.

Is Elemind a medical device?

Elemind is not a medical device and is not intended for diagnosing or treating medical conditions. Elemind is a general wellness product and is intended for general use. Elemind’s products and services are intended only for maintaining and encouraging a healthy lifestyle and are not to be used for the diagnosis, cure, management, prevention, or treatment of any disease or condition.

Who developed Elemind?

Please see our team section on this website.

What can Elemind be used for beyond sleep?

In research settings, Elemind’s technology has proven effective at inducing sleep, suppressing Essential Tremor, enhancing the sedative effects of anesthesia, and improving memory and learning. The headband you are purchasing is for sleep only. Check out our Learn page to read more about the work we’re doing outside of sleep.

What can I expect as a Tester?

As a Tester, you’ll be among the first to experience sleep with Elemind. While we’re in, we’ll be rolling out new app features, and you’ll be among the first to have access and provide feedback.

Testers receive 1 full year of Elemind membership free. 

What does my Elemind membership include?

The Elemind membership includes: 

  • Neuromodulation Features: 
  1. Start & Restart Sleep On-Demand 
  2. Deep Sleep Enhancement (Coming Soon!) 
  3. AI Sleep Tailor (Coming Soon!) 
  • Neuromodulation Customization: choose from a suite of stimulation sounds 
  • Real-time EEG & accelerometer sleep tracking 
  • Sleep Data 
  1. Daily, monthly, & weekly views of your sleep data
  2. Sleep trends 
  • Smart Alarm Feature (Coming Soon!)

How often do I have to charge my Elemind headband?

Elemind needs to be charged daily. We recommend keeping your charger on your nightstand and plugging in after you wake in the morning to ensure your headband is fully charged for your next sleep. A full charge takes 2.5 hours.

Can I share my Elemind headband with others?

Elemind is intended to be worn by one person as headband settings and data are customized to the individual. If you do decide to share your headband, wipe the headband with a damp cloth and soap between uses.

When will my product be delivered?

For our testers, we expect to be shipping out the first batch of product in late summer. We will keep you up to date with regular updates on shipping timelines. You should receive your Elemind product within 3-5 working days of shipping.

Can I return my Elemind headband?

Elemind has been shown to work for more than 75% of study participants. However if it does not work for you, we are happy to provide a 30-Day Money-Back Guarantee. You may return or exchange your fully functional and undamaged Elemind Headband for any reason within 30 days of receipt of your original order (i.e., the day you receive your device in the mail) for a refund or exchange. All accessories originally included with your purchase must be included with your return. Elemind does not refund original shipping costs.

Is my Elemind headband under warranty?

The Elemind Warranty covers defects in materials and workmanship in Elemind product for one (1) year from the date of shipment from Elemind. The Elemind warranty does not guarantee that Elemind products will at all times operate without interruption or will be error-free, or that all errors may be corrected. If you have a valid claim under the Elemind Warranty and have returned the product in accordance with the procedure set out below, we will repair or replace the defective product free of cost. If we determine that the problem is not covered under the Elemind Warranty, we will notify you and inform you of service or replacement alternatives that are available to you for an additional fee. The warranty period is not extended if we repair or replace your product.
Your Elemind Warranty is transferable with ownership, so if you give or sell the Elemind product to someone during the guarantee period, it's still covered.

Does elemind work for everyone?

Sleep is complex, brains are unique, and results with Elemind may vary. While we wish we could solve sleep for everyone, we are clinically shown to work for 76% of study participants. That's why we offer a 30-day Money-Back Guarantee, in case it doesn't work for you.

Do I need to wear Elemind all night?

You don’t need to wear Elemind all night — you can wear it just to fall asleep, or you can put it on at any point in the night if you want to fall back to sleep. If you choose not to wear your headband all night, you will not get accurate sleep tracking data.

What happens if I cancel my membership?

Your membership can be cancelled at anytime. Please note that if your membership is cancelled, you will only have access to the start & restart sleep feature, you will lose access to your data, and all features that are coming soon such as AI Sleep Tailor and Seem Sleep Stimulation.